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CHECK ORDER STATUS ORDERING FAQ SHIPPING AND SALES TAX PRIVACY AND SECURITY RETURNS AND EXCHANGES PAYMENT METHODS CONTACT US

Customer Service

Ordering FAQ
Shipping and Sales Tax
Privacy and Security
Returns and Exchanges
Payment Methods
Check Order Status


Payment Methods

  • Order is reviewed/verified by management for legitimacy.
  • Provided the items you want are in stock, your credit card is then charged, credit card authorization and verification are placed on the order from our credit card processor.
  • Once your order has been entered thru our carriers shipping computer, a tracking number is then allocated to your order.
  • The tracking number is then automatically e-mailed to you and after the package leaves our warehouse, you may check with the carrier directly on line or via phone.
  • If a product runs out of stock, we will give you the option to wait a short period until the items is received, we will then upgrade your shipping to the next quickest method, or offer you to adjust the shipping method , to your needs and ship your order ASAP.
  • We reserve the right to limit quantities. We do not sell to resellers.
  • Product specifications are obtained from third parties, and while we make every effort to assure the accuracy of product information, we do not assume any liability for inaccuracies.

    FAQ

    What method of payments do you accept?

    We accept Paypal, Visa, MasterCard, American Express and Discover.

    When will my credit card be charged?

    When your order is placed, we will authorize your credit card for all in-stock items. An authorization is a temporary hold on the funds. We will finalize the charge to your credit card when the items ship. You can cancel an order at any time prior to shipment.

    Why is my credit card being declined?

    If your credit card is being declined, please make sure the Billing Address you entered matches the information on file with your bank. Your card may also be declined if you are over your available credit limit

    Why do you need to verify my shipping?

    We verify your shipping and billing address in order to protect you from fraudulent transactions. We will contact you directly if we suspect fraudulent activity. Often times your order will be delayed slightly if it does not pass our automated security checks.

    We work closely with law enforcement agencies to help combat credit card fraud.

    Will you accept an International credit card?

    No, we will not accept International credit cards.

    How do I know my credit card information is secure?

    All transaction data is secured via their commerce servers. You will see the security icon (SSL) in your browser which allows the data to be submitted via secure encryption methods to the servers. Never send private information via a web browser if this icon is not enabled.



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